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St Augustine Ice Maker Repairs​

Ice Maker Repairs - Ice Machines Service and Repairs 

  We have a commitment to excellent customer support and service; this shows in our experienced technicians. Our service department is always there when you need us.

  Commercial ice machines have a normal lifespan of about ten years; during this time your ice machine may need repairs. We service many different name brands of ice machines and have many years of experience and professional skills fixing ice machines.  We know the inconvenience caused by a malfunctioning ice machine and always do our best to take care of the situation in the most effective way possible.

   Our goal is to repair the ice machine on the first visit.  Please help us by providing the following information prior to your service call:
  Providing us with the Model and Serial number is a great step to help us get the repair of the ice machine done quickly

  This information is very important for our technicians so they can be prepared prior to arrive at the location. Our trucks are regularly stocked with most parts for most ice machine repairs, and your technician will not only check our truck stock but also review any factory information on common issues with your ice machine. When it comes to commercial Ice Machines Hoshizaki is one of the most common names in ice machines. Of course, we service and repair any name brand of commercial and industrial ice machine. We stock parts for almost any brand or problem.

  The maintenance & monitoring of these ice machines are very important
Ice Machine Maintenance is key when it comes to the longevity of these units.

  Clean sanitary ice when you want it
Keeps your ice machine clean and running at all times.

  Our maintenance system will include a detailed Cleaning Service once a year, plus our Maintenance Cleaning Service every 4 months with our written report.

  Water filter cartridge replacements will always be billed separately because there are a wide variety of filter costs. Of Course, there will be no extra labor charges if we service the ice machine.

  All of our programs can be customized for your unique situation.
You can add more services or remove services to suit the ice machine's environment as needed.

  St Augustine Appliance and Refrigerator Repair, Ice machine Cleaning Service

   We recommend this be done once annually. Remove all of the ice from the bin and store it in our sanitized ice barrels. The Machine will be disassembled to perform factory procedures, and all f the parts will be soaked in a sanitizer solution as we use an acid chemical wash on the compressor and condenser coil of the unit. We will scrub and rinse the entire machine's cabinet and the outer surfaces including the bottom of the machine, the inside of the storage bin, and all exterior surfaces. All small rusted areas are treated with rustproofing chemicals and then painted.

  The evaporator coil is scrubbed with a chemical that is not to damage the nickel-plating on most ice machine evaporators. The machine is then reassembled. The re-circulation pump cleaning process is done with nickel-safe ice machine cleaner as well, then with a sanitizer. The machine will then be tested and timed for production and also tested for capacity. The ice that was previously stored is then returned to the bin and a detailed written report with recommendations is provided. This job usually takes up to 5 hours depending upon conditions, locations, and time of operation in a restaurant or hotel location.

  Routine Ice Machine Maintenance Cleaning

  Usually performed every four months. We recommend the ice machine be cleaned in place to remove any dirt, scale, or mold especially in the location of a restaurant or hotel. The interior surface of the ice machine is sanitized. All condenser coils and air filters are cleaned or replaced. The cleaner and sanitizer use will be per factory instructions. A written report with recommendations is also provided at this time. This job usually takes up to three hours depending upon conditions and the machine type and size.

   St Augustine Appliance Repair is a Service provider on Sub-Zero, Wolf, and Asko products.
If you need a great ice machine repair company in St Johns County and surrounding counties, call us today

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What to do when your ice maker stops making ice

Don't be so quick to make a service call when your ice maker stops working. Try these simple troubleshooting techniques and fixes first to save yourself money and frustration


Ice makers fail. It's an unfortunate reality of owning a refrigerator with an ice maker.

On the bright side, ice makers are also relatively simple machines that, for the most part, all operate the same way. And you may be able diagnose and repair a faulty ice maker yourself before forking over cash for an expensive service call.

Here's how to fix some common ice maker problems.

When ice is not ejecting

If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Instead, it's most likely a mechanical or electrical problem.

Cause: When moving things around in the freezer, it's not uncommon to accidentally nudge the control arm into the off position, which halts production of ice.

Fix: This is an easy fix. Locate the metal control arm and move it to the down or on position.

Cause: If the control arm is in the on (down) position and the mold is filled with ice, the problem likely lies with the motor, gearbox or electrical connection.

Fix: Start by making sure all electrical connections are properly seated. Slide the refrigerator out from the wall, turn off the water supply valve and disconnect it from power. Locate the quick release plug on the back wall inside the freezer. Unplug the connection it and reconnect it to ensure it's fully connected.

Manually remove any remaining ice from the mold by adding some water and letting it sit for a minute. The ice will begin to melt and should be easier to remove.

Restore power to the refrigerator and lift the control arm to the off position. Lower the control arm back down and wait for approximately 10 seconds for the solenoid to engage and fill the mold with water.

Wait three to four hours for the ice to freeze and see if the ice now ejects. If not, it's likely that you will need to replace the motor or gearbox.

When it's not making ice at all

If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line.

Cause: A common cause for a clog is frozen water in the line.

Fix: To repair a frozen line, slide the refrigerator and unplug it. Locate the shut-off valve, typically underneath the sink or behind the refrigerator. Turn the valve to the closed or off position. Fill a turkey baster with warm water and pour the water over the water line. Alternatively, you can defrost the water line with a hair dryer or by letting the refrigerator sit unplugged for upward of two hours.

Restore power to the refrigerator and listen for the water supply to fill the ice mold.

If the clog is anything but translucent, consult with a professional for help removing the clog.

Ice Maker Repairs St Augustine

Contact Us Today for Your Appliance Repair Needs

​​​​​Proudly Serving St Johns, Flagler, and Volusia County​

​​(904) 802-1998

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